Geek Warning: The Golden Path is a term in Frank Herbert's fictional Dune universe referring to Leto II Atreides's strategy to prevent humanity's ultimate destruction.
Just back from a little "stay-cation". My batteries were running a little low, so it was good to recharge for a bit. The #Beat39 theme continued to roll around in my brain and I want to share a predominant line of thinking from that.
Back in the olden days when Oracle was first developing Fusion Applications, they made a big effort to discover common threads of business practices across a range of industries and organizations. Processing invoices, controlling inventory, managing employee performance reviews, completing projects, billing customers...it's a long list of common business practices and common activities.
The result of that effort was a set of common "best practices", by industry, that were baked into Fusion Applications. That collection of best practices became known as the Oracle Business Process Model ("Oracle BPM"). You can see an example for the Project Portfolio Management Suite here. As Fusion Applications have evolved into Oracle Cloud Application Services (Oracle's SaaS offerings), Oracle BPM has evolved right along with it. You'll find the latest Oracle BPM in Oracle SaaS.
Back in the really olden days, customers and their implementation partners would generally follow a three-step implementing strategy: 1) understand the customer's current business process; 2) design the customer's future business process; 3) implement enterprise software to model the customer's future business process as closely as possible.
With today's SaaS applications, customers may be better served by following a different strategy: 1) configure a SaaS zone and test the "baked in" business processes with an eye toward utilizing those processes in your own organization; 2) address and resolve any business process gaps; 3) test and go live. In short, maximize your use of enterprise software in the way the software was designed to be used, business processes and all. Being open to business process change is the "Golden Path" to a successful SaaS implementation.
While this idea is nothing new, it's a pretty fundamental shift in perspective. Thoughts? Comments welcome.