Monday, September 28, 2009

For The CRM Folks In The Crowd

The Oracle Applications Users Group ("OAUG") sponsors a series of web-based training sessions: OAUG Training Tuesdays. The sessions are free for OAUG members, but pre-registration is required on a first-come, first-served basis.

The session coming up on Sept. 29 will be of special interest to those of you interested in Customer Relationship Management ("CRM") apps: "Impact of Fusion Applications on Oracle E-Business Suite CRM Applications". The session will be led by Wade Lewis from Georg Fischer Central Plastics LLC.

I've had the good fortune to work with Wade as a fellow member of the OAUG Fusion Council. I'm personally not deep in CRM knowledge, so I rely on Wade's expertise in the area…and Wade is an expert.

Wade's session will take place on Sept. 29 at 5:00 p.m. EST. During the session, Wade's will cover:
  • Upgrade path for Oracle E-Business Suite CRM Applications to Fusion Applications
  • User interface changes to expect
  • Potential gaps between E-Business CRM and Fusion CRM
  • Expected impact on trading partner end users
Highly recommended, especially for the CRM folks in the crowd.

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